I hereby submit an official complaint regarding the method of calculating discounts during the current event. As a community of players, we were misled by official announcements, which led to measurable losses of time and resources.
Analysis of the problem using the Forum as an example (41 -> 42):
Base cost with Centurion discount (30%): 81,451,019,928 gold.
Expected event discount (35%): According to the announcements, a reduction in cost to approximately 40.7 billion gold was expected.
Actual cost during the event: 52,943,162,953 gold.
Failings on the part of the creators:
Misleading: The announcement of a 35% discount suggested a real cost reduction of that amount. In reality, a mechanism was used that gives a real benefit of only 24.5%, which is inconsistent with the marketing message.
Lack of transparency: Nowhere in the announcements was it stated that the discounts do not add up mathematically (additively), but are applied to already reduced amounts, which drastically changes the demand for resources.
Inability to fulfil plans: Players spent a month accumulating funds based on official data. A difference of 13 billion gold on a single building level is impossible to make up during a short event.
Expectations:
In view of the above, as an aggrieved user, I demand:
An official explanation and apology for the misleading information.
Correction of the discount mechanism to the level announced (or compensation in the form of an extension of the event with a higher multiplier).
Compensation for guilds that incurred higher costs due to unclear bonus calculation rules.
The game is based on trust between the developers and the community. A situation where an ‘event’ becomes a source of frustration rather than a benefit damages the image of the company and demotivates the most loyal players.