Community Manager
| Country | Nickname | Position |
 
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Mika | The Community Manager (CoMa / CM) represents Gameforge directly and is an official employee of the company. A CoMa is responsible for multiple communities and therefore has a very busy schedule. They focus on important matters such as official announcements, updates, and team-related information. They are not intended to be the first point of contact for players and may not always be easily reachable. If it is absolutely necessary to contact a CoMa, the preferred method is to send a private message on the forum, although this should generally be avoided. |
Team Manager
| Country | Nickname | Position |
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Maeve |
The Team Manager (TM) holds the highest responsibility within the volunteer team. They coordinate both the forum team and the in-game team. The TM is heavily involved in recruiting new team members as well as in any potential promotions. They are also the person who approves or rejects large scale events. The Team Manager can step in for any absent team member. If you encounter issues with any team member, the TM is the appropriate person to contact. |
Game Administrator
| Country | Nickname | Position |
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The Game Administrator (GA) holds the highest level of responsibility within the game. They are the primary contact for serious in-game issues or problems involving a team member. The GA's duties include managing applications to become an Operator, training new recruits, relaying all game-related announcements on the forum and ingame, banning players for serious violations, and ensuring that information is up to date. They also supervise the work of Operators, report any issues encountered in the game, highlight the most popular suggestions, and handle other internal administrative tasks. |
Board Administrator
| Country | Nickname | Position |
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Forum Administrator (BA) holds the highest level of responsibility within the forum. They are the primary contact for serious issues on the forum or problems involving a team member. The BA's duties include managing applications to become a Moderator, training new recruits, configuring forums and subforums, banning players for serious violations, and ensuring that information is up to date. They also supervise the work of Moderators, report any issues encountered on the forum, highlight the most popular suggestions, and handle other internal administrative tasks. |
Super Game Operator
| Country | Pseudo | Fonction |
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The Super Operators (SGO) are the next level in the hierarchy, above the Operators. They are the people to contact in case of a problem with an Operator or if a second opinion is needed.
SGOs also moderate the entire game and step in for urgent issues when Operators are not available.
They assist Operators with their daily tasks, participate in their recruitment and training, ensure the smooth running of the game, and have certain responsibilities that are not publicly disclosed. |
Super Board Moderator
| Country | Nickname | Position |
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- |
The Super Moderators (SMOD) are the next level in the hierarchy, above the Moderators. They are the people to contact in case of an issue with a Moderator or if a second opinion is needed.
SMODs also moderate the entire forum and step in for urgent issues when Moderators are not available. They assist Moderators with their daily tasks, participate in their recruitment and training, ensure the smooth running of the forum, and have certain responsibilities that are not publicly disclosed. |
Game Operator / Trial Game Operator
| Country | Nickname | Position |
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The Operators (GO) are responsible for ensuring the smooth running of the game and the proper enforcement of the game rules.
They are the first point of contact for you, as a player, and should be contacted if you need to report any rule violations in-game or request help via the in-game support system by creating a ticket.
Operators oversee the entire game, monitor servers, respond to tickets, handle reports, and assist players based on reported issues in the game. |
Board Moderator / Trial Board Moderator
| Country | Nickname | Position |
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The Moderators (Mods) are responsible for keeping the forum active and ensuring that the rules are properly followed.
They are the first point of contact for you, the forum users, and should be contacted if you need to report any rule violations or request help via the forum support system by creating a ticket.
Moderators oversee the entire forum, monitor posted topics, handle reports, assist players based on reported issues, and may also create content to better engage players in various contexts. |
